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Terms of service

We respect your privacy!
Your privacy is very important to us. BIRD & KITE will always act to protect your information. BIRD & KITE takes this responsibility seriously and is very careful about how and when your personal information is collected, used and shared.
This statement tells you in general terms what our commitment is, why we need to collect personal information, who we may share that information with (outside of BIRD & KITE) and how you may access personal information that we keep.
Our Pledge to you
We commit to handling your personal information securely and carefully and will only use your personal information when it is necessary for us to deliver you a service or perform other necessary business functions and activities.
We will always use fair and lawful means of collecting personal information. In most circumstances we will collect personal information directly from you
What personal information do we collect?
The personal information we collect is in most cases supplied directly by you when you give us your details, order online or provide feedback to us.
The type of service or interaction you wish to receive will determine the specific type of information we need to collect.
Why do we collect information?
We collect information for a number of reasons including to:
deliver products or services to you
improve our service
protect against fraud or theft
provide offers that are of greater interest or benefit to you
How we collect this information?
We collect information in a number of ways including:
When you register your details with us to receive our eNewsletter or give us information/instructions
Sometimes, we may add to your personal information additional information from external sources. This is mainly done to verify the accuracy of the information we have and, again, to personalise and improve our service
Who we share your information with?
BIRD & KITE does not sell your personal information to other parties. However, we will often need to pass personal details such as your name and address to companies who perform parts of our service delivery. This includes organisations such as service providers (i.e ISP’s, Payment Gateway Providers etc), mail houses and third party contractors. In these circumstances, BIRD & KITE will ensure that these third parties undertake to protect your privacy.
You can Access your information!
If you would like to access your personal information, please write email us at We may request this in writing to confirm your identity.
You can unsubscribe!
If you do not wish to be contacted by BIRD & KITE (about marketing, special offers or other contacts), you can unsubscribe at any time by going to ……………..?
Electronic Advertising
BIRD & KITE may from time to time use imbedded images, files or cookies to help manage and track our electronic advertising (including Online, Email and SMS).
From time to time and in line with customer expectations and legislative changes, our privacy policies and procedures will be reviewed and, if appropriate, updated
What about Cookies? What the hell are they anyway?
“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information. They allow you to place your online order and to login once you subscribed. Most web browsers automatically accept cookies, but you can change you browser to prevent that. You will need cookies enabled to use the BIRD & KITE website.
Changes to the Privacy Policy and consent.
Your consent by using our website. You consent to the collection and use of this information by BIRD & KITE. If we decide to change our privacy policy, we will post these changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
BIRD & KITE reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.